Privacy Policy

1. Introduction

Kannexus LLC ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard data from clients, users, and website visitors. It also includes HIPAA-aligned practices for handling sensitive health-related information and a Data Protection Addendum for clients.

2. Information We Collect

We collect information you provide or connect through our services, including but not limited to: - Google Business Profile data - Social media account information (e.g., Facebook, Instagram) - Bank account and payment information via Stripe - Websites, web chats, forms, surveys, funnels, and calendars Other data necessary to deliver marketing, automation, and messaging services

3. How We Use Information

Your data is used to: - Provide marketing automation, messaging, and reputation management services Generate reports and analytics - Send reminders, notifications, and promotional content on your behalf Facilitate billing and payments through Stripe

4. Data Sharing and Third Parties

We may share data with: - Service providers (e.g., Stripe, web hosts, analytics platforms) necessary for operations - Legal authorities if required by law - Vendors assisting in delivering our services, under contractual obligations to protect your data We do not sell personal data to third parties.

5. Data Security

We implement reasonable administrative, physical, and technical safeguards to protect your data, including: Encrypted connections and secure storage - Access control measures - Regular security audits 1

6. HIPAA Compliance Statement

Kannexus LLC is not a covered entity or business associate under HIPAA. However, we follow HIPAA-aligned practices to protect sensitive client information, including: - Secure data transmission and storage - Limited access to sensitive information - Confidential handling of health-related information when provided by clients

7. Client Responsibilities

Clients are responsible for: Ensuring data shared with Kannexus is accurate and authorized - Maintaining secure credentials for connected accounts - Complying with applicable laws when using our services

8. Your Rights

Depending on your jurisdiction, you may have rights to: - Access your personal data - Request correction or deletion - Opt-out of marketing communications - Request data portability where applicable

9. Data Protection Addendum (DPA)

This DPA outlines commitments for data protection between Kannexus LLC and its clients: - Purpose of Processing: To deliver marketing and automation services - Data Access & Control: Client retains ownership and control over all connected accounts - Subprocessors: Authorized vendors may process data only for service delivery - Breach Notification: Clients will be notified of any data breaches affecting their information promptly

10. Retention of Data

We retain client and user data only as long as necessary to provide services, comply with legal obligations, and support legitimate business purposes. Data deletion requests will be honored in accordance with applicable laws.

11. International Transfers

Data may be stored or processed in the United States. By using our services, clients consent to such transfers.

12. Updates to This Policy

We may update this Privacy Policy to reflect changes in our practices, laws, or services. We will notify clients via email and update the "Last Updated" date above